Your water and waste charges are made up of three main elements
- Supply of water to your premises
- Disposal of waste / foul water from your premises
- Removal of rainwater (surface water) around your premises
Your water charges also cover the cost of treating and cleaning the water and the maintenance of the facilities and network of pipes that collect and treat your water.
Water Charges
This covers the supply of clean water to your premises and is broken down into two elements
Fixed charge
If your premises has a meter this fixed charge is determined by the size of your meter, if your premises does not have a meter this fixed charge is based on the Rateable Value (RV) of your premises
Volumetric charge
This is a charge for the volume of water supplied to your premises
- For metered premises this is based on the volume of water record by your meter(s) and is charged per m3 (1,000 litres).
- For un-metered premises this is based on the Rateable Value (RV) of your premises
Waste Water Charges
This covers the removal of foul water from your premises and is also broken down into two elements
Fixed charge
If your premises has a meter this fixed charge is determined by the size of your meter, if your premises does not have a meter this fixed charge is based on the Rateable Value (RV) of your premises
Volumetric charge
This is a charge for the volume of foul water removed from your premises. As standard Scottish Water assume waste water is 95% of the water that’s supplied to your premises (the ‘Return to Sewer’). If you believe your business returns considerably less than 95%, for example water is used as part of your business process, contact our customer service team
- For metered premises this is based on the volume of water returned to sewer, and is charged per m3 (1,000 litres).
- For un-metered premises this is based on the Rateable Value (RV) of your premises
Drainage Charges
These charges contributes to the removal of rainwater to the public sewerage system and are based on the RV of your premises.
Property Drainage
This is a charge for the removal of rainwater into the public sewerage system from within the boundary of your premises. This includes private car parks and roads and from the roof of your premises car parks and private roads.
In some instances a premise may be exempt property drainage if no surface water enters the public sewer, for example if drainage runs directly into a stream.
Roads Drainage
This is a charge contributing to the removal of rainwater from public roads and footpaths that drains into the sewerage system.
In some instances a premise may be exempt roads drainage if the property has no connection to the public sewerage system.