Help & Information

Looking for The answer?

Check out our FAQs

Got something on your mind? Whether it's a question about our water services, switching your supply, or diving into ways to be more water-efficient, we're all ears!

The easiest way to reach us is through our contact form below, but if you’re in the mood for a chat, give us a ring at 0330 022 05 70 or 0131 510 6909. Prefer to keep it old school? Drop us an email at [email protected].

We’re around from 9:00 am to 5:30 pm, Monday to Friday, ready to assist with anything you need.

Emergency situation?

If you encounter any supply hiccups, flooding, or funky water situations, reach out to the Scottish Water emergency helpline at 0845 600 88 55.

Looking forward to hearing from you soon!