Values & Culture
A Culture Rooted in Care, Transparency, and Sustainability
Welcome to Brightwater, where water services go beyond mere transactions; they embody a culture rooted in care, transparency, and a commitment to the well-being of Scottish businesses and communities. Our proposition is simple: providing “doon-to-earth”, no-nonsense water services because we genuinely care about the businesses that make Scotland thrive.
Caring for Scottish Businesses in a Changing World
In the intricate dance of the business world, water plays a vital role. Recognising the challenges faced by Scottish business owners in today's dynamic landscape, Brightwater stands as the provider on your doorstep. Unlike some water companies that may overcharge or contribute to environmentally harmful activities, we prioritise trust. Our commitment is evident in competitive pricing, water-saving education, and deep care for the environment and the communities we serve daily.
The Scottish Water People for Scottish Businesses
We are not just a water company; we are your local water advocates. Brightwater cares about Scotland, particularly its businesses and communities. Our competitive prices reflect our commitment to preventing hard-working individuals from overpaying. We empower our customers with education, ensuring they are not misled by larger corporations. Our team comprises friendly, knowledgeable experts who prioritise transparent communication – real people, sometimes a rarity in today's digital age.
Our Core Values
Knowledge
Our team, filled with water services enthusiasts, leverages their expertise to ensure your business is in capable hands. Let us focus on water services while you concentrate on your business's success.
Transparency
At Brightwater, transparency isn't just a value – it's our commitment. No hidden charges, and no unnecessary complications. The no-nonsense approach of our staff tells it like it is, ensuring the best deals and advice for our customers.
Simplicity
In a world cluttered with jargon, we cut through the complexity. We make water services understandable and relatable to your business, focusing purely on what we do best – water services.
Community
As the water company on your doorstep, we prioritise the well-being of Scotland and its businesses, the heartbeat of our communities. Competitive prices and top-notch services are not just offerings; they're expressions of our commitment to stand right beside you.