The industry regulator, the Water Industry Commission for Scotland, requires all license providers to offer their customers a standard, ‘default’ level of service, for a ‘default’ tariff.
This is commonly know as the Industry ‘Default Standard Tariff’, or DST for short, and is the maximum a licence provider can charge you for water and waste services.
Further information is available at: www.watercommission.co.uk
Brightwater Tariffs
Our rates and charges are based on the Industry’s Default Standard Tariff, as published by the Industry Regulator, The Water Industry Commission for Scotland
‘DST minus’ Tariffs
Our DST ‘Minus’ tariffs are ideally suited for medium to large business and offers customers a fixed discount on all water, waste water and drainage services provided to their premises. The level of contract discount received depends on the services provided to their premises, the level of use, and the length of term of the fixed term supply agreement.
‘Wholesale Plus’ Tariffs
Brightwater also offers ‘Wholesale Plus’ Tariffs. This is where we take the exact cost that we pay Scottish Water, ie our wholesale cost, and add on a suitable margin.
This is effectively our mark-up, and covers meter reading costs, industry regulation costs, finance costs, and general overheads in running the business. And ideally a small margin of profit.
There is no strategic benefit or cost saving with either tariff. We generally default to the ‘DST Minus’ model, but please ask if you want a ‘Wholesale Plus’. Sometimes, it’s helpful to compare 2 quotations side by side.
Partial or Full Exemption Tariff
This tariff is available to organisations who qualify for partial or full exemption under the Charitable Exemption Scheme. The Industry default standard rates are reduced by 100% or 50%. For more information, see here Have you missed the deadline for Charitable Exemption? | Brightwater
Brightwater Charging Statements
Charging statements for the Default Standard Tariff, Brightwater Saver and Partial Exemptions are available for download. These provide details of the rates and charges for water, wastewater and drainage services for both metered and unmetered premises
01 April 2023 to 31 March 2024
- Charging statement for the Industry Default Standard Tariff (DST) 2023/24 (.pdf)
- Charging statement for Partial Exemption Tariff 2023/24 (.pdf)
01 April 2024 to 31 March 2025
- (TBA)
Charging statements for specific DST (Minus) tariffs and non standard services, such as trade effluent, taps and troughs, are available on request.
Industry Default Standard Rates and Charges (“Default Directions”)
The Water Industry Commission for Scotland publishes a document each year outlining the default services, standards and maximum tariffs issued to licensee providers, these are available as follows (the following .pdf links download directly from the Water Industry Commission website):
- 2023/24* Default Directions are available for download here (.pdf)
- 2024/25* Default Directions are available for 2024-25 Default directions | WICS
- Default Directions, and other documentation, are available on the WICS website here.
Wholesale Scheme of Charges (Scottish Water)
Our charges for non-standard services are based on Scottish Water’s Wholesale Scheme of Charges. Our retail charges for these services are marked up by 12%, unless stated otherwise. (the following .pdf links download directly from the Water Industry Commission website)
- 2023/24* Wholesale Scheme of Charges can be viewed and downloaded here: 2023/24 Part 1 (.pdf) and 2023/24 Part 2 (.pdf)
- 2024/25* Wholesale Scheme of Charges can be viewed and downloaded here: 2024-25 Part 1 wholesale charges scheme | WICS and 2024-25 Part 2 wholesale charges scheme | WICS
- Further information is available on the Scottish Water website here.
* The water industry year runs from 1st April to 31st March.