How can we help you?


Contact Us

Whether you have a question about our water and wastewater services, need assistance with switching your supply or want to explore ways of becoming more water efficient, we want to know what’s on your mind.

Our contact form is the best way to get in touch with us, however if you would like to speak to a member of the team please call us on 0330 022 05 70 or 0131 510 6909.  Alternatively, you can email us at

Our normal office hours are 9.00am to 5.30pm Monday to Friday,

In case of an emergency…

If you experience any interruption in supply, flooding or contaminated water please contact the Scottish Water emergency helpline on 0845 600 88 55

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