How do I get charged for my water?

A water bill typically comprises 6 key elements. Water Charges – fees for water supplied to your premises Fixed water charge – a fee for connection to the supply network based on…

Do I have to pay by Direct Debit?

Yes, we require direct debit authorisation for each account. However there is also an option to prepay for 6 or 12 months if you prefer not to have payments coming…

How will I get my bill?

You will receive your monthly bill from Brightwater by email and payment will be collected by Direct Debit approximately 10 days after the bill has been sent.