How often will you carry out meter reads?

For the majority of meters we carry out a minimum of two meter reads per year. For customers with meters over 80mm the meter is read once a month.

If the meter is easily accessible and can be accessed safely, we recommend our customers provide us with a meter read once every three to six months, this helps to ensure that our estimates on your usage estimates are kept as accurate as possible and that any potential problems with your meter or supply is identified as quickly as possible.