How do I get charged for my water?

A water bill typically comprises 6 key elements.

  • Water Charges – fees for water supplied to your premises
    • Fixed water charge – a fee for connection to the supply network based on the size of your meter
    • Volumetric charge – a fee for the volume of water supplied to our premises per m3 (1,000 litres)
  • Waste Charges – fees for removal of waste from your premises
    • Fixed waste charge – a fee for connection to the sewage network based on the size of your meter
    • Volumetric charge – a fee for the volume of waste water you consume per m3 (1,000 litres)
  • Drainage Charges – a contribution towards the rain water sewage system
    • Property drainage – a fee for the removal of rainwater that lands on your property
    • Roads drainage – a fee for removal of surface water on the roads that connect to your property


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