Our water and sewerage services licences

The Water Services etc (Scotland) Act 2005 established a framework for competition within the Scottish water industry. This required the separation of Scottish Water’s wholesale services from its retail function.

The water industry in Scotland was subsequently deregulated in 2008, allowing new licensed suppliers, such as ourselves, to compete in a retail market for business customers

Our Licenses

Brightwater Services Limited was granted a Water Services License and a Sewerage Services Licence by the Water Industry Commission for Scotland on the 11th of February 2016.

Who’s who in the market

Water Industry Commission for Scotland (WICS)

WICS are responsible for implementing and overseeing the water industry framework. They are also the licensing authority for the Scottish water market, in order to compete in the market, suppliers must first be awarded licences.

You can find out more about the Water Industry Commissionhere: www.watercommission.co.uk

The Central Market Agency (CMA)

The CMA ensures the market functions in a simple and efficient way. They facilitate the transfer of customer information between suppliers and calculate the wholesale service charges owed by each supplier to Scottish Water

You can find out more about the Central Market Agency here: www.cmascotland.com

Scottish Water

Scottish Water operates Scotland’s publicly owned network of pipes, mains, and treatment works. As well as providing Water and Sewage Services to domestic properties in Scotland, Scottish Water acts as the wholesaler in the market, selling water and sewerage services to suppliers (licensed providers)

You can find out more about Scottish Water here: www.scottishwater.co.uk

Suppliers  / Licensed Providers (LP)

LPs provide water and sewage services to non-domestic customers, such as businesses, charities, social clubs and other organisations. LPs buy services at wholesale from Scottish Water and can compete for the custom of all business customers in Scotland.


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